Services / Specialized Occupational Testing Services

Pre-Employment Background Checks

SureHire provides consultation services on a wide range of pre-employment background checks. The information provided is easy to read, accurate, timely, and delivered to the employer using the same system used for the occupational testing results.

Different Test Types

SureHire's employment consultation services include:

  • Criminal Records Search (basic, premium, international)
  • Reference Check (basic, standard, executive)
  • Employment Education Verification
  • Employment Verification
  • Driver’s Abstract (not available in Alberta)
  • Credit Analysis
  • Sales Aptitude Test
  • Exit Interviews

BASIC CRIMINAL RECORD CHECK

Fast, convenient, and supplied through a police vendor, SureHire's basic criminal record check can help protect your company, your employees, and your customers. This nationwide search of the CPIC database will provide employers with information concerning criminal convictions and charges for which a candidate has not been pardoned. Results of a basic record check are generally available within a 24 hours.

PREMIUM CRIMINAL RECORD CHECK

In addition to a criminal record check, SureHire's premium service will include an additional search based on information related to any of the following:

  • outstanding police entries, such as charges or warrants, judicial orders, peace bonds, probation, prohibition and absolute and conditional discharges
  • negative police contracts including but not limited to theft, sex offences, and violent, harmful, or threatening behavior.

Understanding the Results

If the results of a pre-employment check reveal unfavourable information, it is recommended that you discuss the results with a labour lawyer prior to making a decision of how to proceed.

It is important to note that federal and provincial human rights legislation prohibits discrimination in employment based on the grounds of race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income and sexual orientation.

Whether you are an employer or a candidate, if you are unsure of what is allowed or have questions about employment-related recruitment discrimination, please contact your provincial Human Rights Commission.

Businesses have a responsibility to provide a safe workplace by hiring the most qualified person. A thorough background check prior to hiring can save an organization an enormous amount of grief and expense down the road. Completing a background check on potential candidates accelerates the recruiting process and dramatically improves the quality of information that is necessary to make well-informed hiring decisions.

These benefits will significantly reduce expenses associated with turnover and re-training and the potential for damage that a ‘bad hire’ could inflict on the reputation of the company or its customers.

Legal Implications

These have been cases of litigation against businesses for improper hiring practices when an employee causes harm at work. Negligent hiring may be found if a hiring decision made by an employer results in an employee who injures or harms a customer, co-worker, or any individual who comes into contact with the employee. For example, a victim of harassment in the workplace may have a cause of action for negligent hiring on the part of her employer if she can show that the employer was aware of the harasser’s termination from a previous position for the same behaviour.

BOOKING

Booking a background check test is simple. Get in touch with us:

Email us via info@surehire.ca

Live Chat through our website

For current clients, you can book online

Call us at 1-866-315-6860

Our Contact Centre Agents can assist you with finding the most convenient location within our extensive Canada-Wide network of faciltiies.

TURNAROUND

Once all paperwork has been completed and photocopies of ID have been provided, most results will be available within 24 – 48 hours.

WHAT IS THE DIFFERENCE BETWEEN BASIC AND PREMIUM BACKGROUND CHECKS?

If you have been short-listed as one of the finalist candidates or the chosen applicant for a job, your potential employer may want to conduct a background check on you prior to bringing you on board. Depending on the job you are applying for, your identity, employment history, driving records, financial, and criminal status may be scrutinized as part of the process.

If you have been short-listed as one of the finalist candidates or the chosen applicant for a job, your potential employer may want to conduct a background check on you prior to bringing you on board. Depending on the job you are applying for, your identity, employment history, driving records, financial, and criminal status may be scrutinized as part of the process.

What Can I Expect?

An employer may want to confirm some essential details about you prior to moving ahead with a signed job offer.

Government-issued photo ID, such as a driver’s license, provincial health card (if it includes a picture), passport, military ID, etc. will be required for record checks, along with another piece of government-issued identification.

For most jobs, it’s likely you’ll be asked to provide references. This means the employer may want to contact some of your previous bosses, coworkers, or personal references. It is highly recommended that you only provide individuals that you have asked in advance to be a reference. It is also important that your resume details are correct, meaning that you actually worked at the place you're said you worked at for the length of time that you've stated, in case your employer also conducts an employment history check. You may also need your most recent Income Tax T4 slips or CCRA Assessments handy in case you’re asked to authenticate your previous earnings.

If your employer wishes to confirm your educational history, you may be required to provide transcripts from the schools or institutions you graduated from.

If the job you are applying for includes a great deal of responsibility, working with money/finances, or confidential data, there’s a good chance the employer will want to conduct a check on your credit and financial status. You can contact Canada’s two main credit bureaus, Equifax and TransUnion Canada, to request copies of your credit reports and look them over and see if there are any mistakes that need to be corrected.

If you are applying for a job as a courier, taxi driver, truck driver or related occupations, your employer may check your driving history to ensure it is free of major accidents and motor vehicle offences.

If you have been convicted of a crime which you have not been pardoned, you may choose to start the Criminal Pardon process prior to applying for a new job.

It is also important to be aware that court documents pertaining to civil litigation, such as lawsuits, can also be obtained as part of the public record unless sealed.

What are my Rights?

Federal and provincial legislation is in place to protect against discrimination in the area of employment. Generally, this prohibits discrimination based on the protected grounds of race, colour, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income and sexual orientation.

Your provincial Human Rights Commission can provide additional information and guidance on what grounds/areas are protected by legislation where you live. If you feel you have been discriminated against by your employer, they can also provide information on how to make a complaint and the investigation process.

FAQ

WHAT DOES SUREHIRE CHECK FOR?

SureHire's basic background check is a criminal check supplied through the police. It provides information concerning criminal convictions and charges for which a candidate has not been pardoned.

Our premium check includes additional information in regards to outstanding police entries (charges or warrants), judicial orders, peace bonds, probation, negative police contracts including but not limited to theft, sex offences, and violent, harmful, or threatening behaviour.

In addition to criminal records checks, SureHire may also be hired be your employer to conduct reference checks, verify your education, driver's abstract, credit analysis, sales aptitude tests, or pre-employment drug/alcohol screening.

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